Arriva marks one-million on PayPoint
ARRIVA is celebrating its one millionth passenger journey using PayPoint. The scheme was introduced to make it easier for people to buy bus tickets and allows them to purchase weekly or monthly passes at local shops.
Mike Woodhouse, marketing manager Arriva UK Regions, says: "This is fantastic news and shows how successful our partnership with PayPoint has been. Our customers told us they wanted more choices for buying bus passes when it is most convenient for them. This delivers that convenience and hopefully makes bus travel even easier for many existing and new customers."
The partnership was first trialled by Arriva in Scotland in 2004 before being introduced across the UK in 2005. There are over 16,000 outlets country-wide with dedicated PayPoint terminals located in convenience stores, forecourts, supermarkets and off-licences. The millionth customer purchased their ticket from a shop in Northumberland.
Mike Igoe, PayPoint retail director, adds: "Our partnership with Arriva has allowed us to provide customers with a convenient and flexible way to purchase bus tickets and we are delighted to hear that we have reached the one millionth customer milestone.
"Not only is our service beneficial for customers, PayPoint retailers are also benefiting from increased revenue and footfall in stores."