Stagecoach customers make 50 million contactless journeys by bus

Stagecoach customers have made 50 million contactless journeys by bus since the company introduced the new payment method on its 7,000 vehicles across the country. The £12million Stagecoach programme allows passengers to pay for their travel with a contactless credit or debit card, as well as Apple Pay and Google Pay devices.

A third of revenue on Stagecoach bus services outside London is now from contactless, which the company claims makes it the single largest contactless merchant in Europe after Transport for London.

Contactless transactions are up 15 per cent year-on-year as passengers respond to more payment options for their travel – with nearly 30 per cent growth in East Scotland in the past 12 months.

Around 50 per cent of all Stagecoach bus revenue in Oxford is now made with the tap and go technology, with 43 per cent in the east of England, around 40 per cent in the west of England, and 37 per cent in Manchester.

Stagecoach completed the company-wide rollout of contactless technology in November 2018.

“Our multi-million investment in making it easier for customers to use the bus is transforming not only how they pay but their perception of travelling by bus,” says Stagecoach chief operating officer Mark Threapleton. “The popularity of the technology is continuing to grow and we are looking at ways to use the contactless system to give customers even more reasons and confidence to choose the bus.”

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